Website: http://internationaljdme.us/ | Inquiries: contact@internationaljdme.us | Phone: (888) 404-5720

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International J DME (operating also as International Alidme, “we”, “our”, or “us”) is committed to protecting your privacy and personal health information. This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit our website (http://internationaljdme.us/), communicate with us by phone, text, or email, or submit an inquiry regarding Continuous Glucose Monitor (CGM) insurance coverage.

1. Company Identity & Contact Details

International J DME is located at:
Company Name: International J DME (International Alidme)
Physical Address: 16401 NW 2ND AVE STE 201, Miami, FL 33169
Toll-Free Phone: (888) 404-5720
Compliance Email: contact@internationaljdme.us

2. Information We Collect

We collect information directly from you when you complete our eligibility inquiry form, contact us by telephone, or interact with our web services. This includes:

• Contact Details: First and last name, postal mailing address, telephone number, and email address.
• Insurance Information: Primary insurance provider type (e.g., Medicare Part B, Medicare Advantage, private commercial plans), policy identifiers, and physician contact information required to determine medical necessity.
• Health Indicators: Self-reported diabetes diagnosis (Type 1 or Type 2), frequency of blood glucose monitoring, and current insulin usage to pre-screen for clinical guideline match.
• Technical & Log Data: IP address, browser type, device identifiers, referring URLs, and compliance tracking tokens (such as Jornaya LeadiD or ActiveProspect TrustedForm certificates) documenting your explicit consent.

3. How We Use Your Information

Your personal information is used exclusively for lawful healthcare coordination and operational services:

• To verify your Medicare Part B or private insurance eligibility for continuous glucose monitoring devices.
• To coordinate with your prescribing physician or endocrinologist to obtain valid medical documentation and prescriptions.
• To communicate with you via phone, SMS/MMS, and email regarding the status of your coverage, order fulfillment, and delivery scheduling.
• To transmit fulfillment requests to accredited medical suppliers, licensed pharmacies, and delivery carriers.
• To comply with statutory regulations, federal healthcare program rules, and TCPA recordkeeping requirements.

4. HIPAA and Information Security

We employ administrative, physical, and technical safeguards consistent with the Health Insurance Portability and Accountability Act (HIPAA) and industry best practices. All transmissions of sensitive health and eligibility data across our website are encrypted using 256-bit Secure Sockets Layer (SSL/TLS) technology. Access to patient records is strictly restricted to authorized healthcare coordinators on a need-to-know basis.

5. Sharing of Personal & Medical Information

We do NOT sell your personal or medical information to unauthorized third-party brokers. We disclose your information only to:

• Accredited DME Suppliers & Pharmacies: Licensed entities that fill and ship your Continuous Glucose Monitor sensors.
• Treating Physicians & Clinics: Your primary doctor or endocrinologist to secure prescriptions and chart notes.
• Health Insurance Payers: Medicare, Medicaid contractors, or commercial carriers to establish insurance pre-authorization.
• Regulatory & Legal Authorities: Where required by subpoena, court order, or applicable state or federal law.

6. Telephone Consumer Protection Act (TCPA) Consent

By submitting your telephone number on our eligibility form and checking the authorization box, you provide express written consent to receive telephone calls, automated calls, text messages, and pre-recorded messages from International J DME and its partners at the telephone number provided. Consent is not a condition of purchasing any equipment or receiving medical care. You may revoke consent at any time by replying STOP to any text message or by contacting us at (888) 404-5720 or contact@internationaljdme.us.

7. Your Consumer Rights & Opt-Out Instructions

Depending on your state of residence (including Florida, California, and Texas), you may have the right to request access to your stored records, request correction of inaccuracies, or request deletion of non-regulatory records. To exercise these rights or request placement on our Internal Do Not Call list, submit your request in writing to contact@internationaljdme.us or mail to:

International J DME — Privacy Compliance Officer
16401 NW 2ND AVE STE 201
Miami, FL 33169